Terms of service

Welcome to MasonMart. These Terms of Service (“Terms”) govern your access to and use of our website www.masonmart.in, our mobile application, and related services (collectively, the “Services”). Please read them carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility:- You must be at least 18 years old and capable of entering into a legally binding contract under applicable law to use our Services. By using the Services, you represent and warrant that you meet these requirements.
2. Account Registration:- To access certain features of our Services, you may be required to create an account. You agree to: Provide accurate and complete information Maintain the confidentiality of your login credentials Accept responsibility for all activities under your account MasonMart is not liable for any loss or damage resulting from your failure to maintain the security of your account.
3. Orders and Payments:- When you place an order through our platform, you agree to provide current, complete, and accurate purchase and account information. All prices are listed in INR and inclusive of applicable taxes unless stated otherwise. Payment Methods We accept a variety of secure payment methods. By providing a payment method, you authorise us to charge your payment method for the total amount of your order (including taxes and shipping charges). 
4. Shipping and Delivery:- Shipping costs are borne entirely by the customer and will be displayed at checkout. Delivery timelines are estimated and may vary depending on availability and your location. We are not responsible for delays caused by logistics partners or events beyond our control.
5. Returns and Refunds:- MasonMart offers a 24-hour return policy for eligible items. To be eligible for a return: The item must be unused and in the same condition as received You must initiate the return within 24 hours of delivery Shipping charges for returns are borne by the customer Please refer to our Return and Refund Policy for complete details.
6. Use of Services:- You agree not to: Use the Services for any illegal or unauthorized purpose Modify, adapt, or hack the Services Interfere with or disrupt the integrity or performance of the Services We reserve the right to suspend or terminate your access if we suspect any violation of these Terms.
7. Intellectual Property:- All content on MasonMart, including but not limited to text, images, logos, and software, is the intellectual property of MasonMart or its licensors and is protected by copyright, trademark, and other applicable laws. You may not use, copy, modify, distribute, or reproduce any part of the Services without our prior written permission.
8. User-Generated Content:- You may submit feedback, reviews, or other content. By submitting content, you grant MasonMart a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, and display such content in connection with the Services.
9. Limitation of Liability:- To the maximum extent permitted by law, MasonMart shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.
10. Indemnification:- You agree to indemnify and hold harmless MasonMart and its affiliates, officers, and employees from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of the Services or your violation of these Terms.
11. Governing Law and Jurisdiction:- These Terms are governed by the laws of India, without regard to conflict of laws principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert City, India].
12. Changes to Terms:- We reserve the right to update these Terms at any time. If we make material changes, we will notify you by posting the revised Terms on our website. Your continued use of the Services after changes become effective constitutes your acceptance.